Privacy Policy

1. Introduction

Telegram Signal Mirror ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, password (encrypted)
• Payment Information: Processed securely by Stripe (we do not store card details)
• Telegram Phone Number: Used for authentication and device binding

2.2 Automatically Collected Information

• Device Information: Hardware ID, operating system, hostname
• Usage Data: Features used, channels connected, login timestamps
• Technical Data: IP address, browser type, app version
• License Data: Subscription tier, activation date, expiry date

2.3 Trading Data (Not Collected)

Important: We do NOT collect, store, or have access to:

• Your trading signals or signal content
• Your MetaTrader account credentials or broker information
• Your trade execution data, positions, or account balance
• Messages from your Telegram channels
• Your MetaTrader Expert Advisor settings or configurations

All trading activity happens locally on your computer. We never have access to your trading data.

3. How We Use Your Information

We use collected information for:

• Service Delivery: Providing and maintaining the Service
• Account Management: Creating and managing your account
• License Validation: Verifying subscriptions and device limits
• Payment Processing: Processing transactions via Stripe
• Communications: Sending service updates, security alerts, and support responses
• Improvements: Analyzing usage to improve features and performance
• Security: Detecting and preventing fraud, abuse, or unauthorized access
• Legal Compliance: Complying with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with trusted third parties who assist in operating our Service:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Vercel: Hosting and infrastructure
• Resend: Transactional email delivery

4.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Requests from law enforcement or government authorities
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

5. Data Security

We implement security measures to protect your data:

• Encryption: Passwords are hashed with bcrypt
• HTTPS: All data transmission is encrypted with TLS/SSL
• Access Controls: Limited access to personal data on a need-to-know basis
• Secure Storage: Database hosted on secure, monitored infrastructure
• JWT Tokens: Secure authentication tokens with expiration

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Personal data deleted within 30 days of account deletion
• Backups: Data in backups may persist for up to 90 days
• Legal Requirements: Some data retained longer if required by law
• Payment Records: Transaction history retained for 7 years (legal requirement)

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a machine-readable format
• Withdraw Consent: Opt out of marketing communications
• Objection: Object to certain data processing activities

To exercise these rights, contact us at privacy@telegramsignalmirror.com

8. Cookies and Tracking

We use minimal cookies for:

• Authentication: Keeping you logged in
• Preferences: Remembering your settings
• Security: Protecting against CSRF attacks

We do not use advertising cookies or third-party tracking pixels.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be notified via email. Your continued use of the Service after changes constitutes acceptance.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

• Email: privacy@telegramsignalmirror.com
• Support: support@telegramsignalmirror.com
• Website: https://telegramsignalmirror.com